Cookie Policy

We use cookies to facilitate your browsing on our platform, to understand how you interact with NATANA and, in certain cases, to show you advertising for our products based on your browsing habits.

Cookies are necessary to facilitate browsing and make it more user-friendly.

A cookie is a small text file that a website stores on your computer, smartphone, or any other device, containing information about your browsing activity on that site.

Cookies are an essential part of how our website works. The main purpose of our cookies is to improve the user experience while browsing.

Our website uses cookies and/or similar technologies that store and retrieve information when you browse. These technologies can serve a variety of purposes, such as recognizing you, learning about your browsing habits, or personalizing how content is displayed. The specific ways we use these technologies are described below.

The information stored in the cookies on our website is used exclusively by NATANA, with the exception of those identified below as "third-party cookies," which are used and managed by external entities to provide us with services we have requested to improve our services and the user experience when browsing our website. The main services for which these "third-party cookies" are used are obtaining access statistics and ensuring the processing of payments.

NATANA does not store sensitive personally identifiable information such as your password, credit or debit card details, etc., in the cookies we use.

In any case, if there is any data that we need for any application, we will ask you to voluntarily register for it as explained in our website's privacy policy.

Users may prefer to avoid the use of cookies on this website, taking into account the limitations mentioned above. To do so, they must first disable cookies in their browser and then delete any cookies stored in their browser associated with this website. This can be done at any time.

NATANA, for the user's convenience, offers the possibility of accepting or rejecting the cookies that interest the user from the cookie settings panel of our own website.

The information collected by cookies may be received by both NATANA and third parties.

The user should note that, if they accept the inclusion of third-party cookies , in order to later remove these cookies they must refer to the instructions of their browser or those provided by the third party itself.

Depending on their purpose, cookies can be:

• Technical cookies: These are cookies that allow the user to navigate through a website, platform or application, and to use the different options or services that exist on it, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the items in an order, completing the purchase process, registering for or participating in an event, using security features while browsing, storing content for video or audio playback, or sharing content through social networks.

• Personalization or preference cookies: These cookies allow the user to access the service with certain predefined general characteristics based on a series of criteria on the user's device. Examples include language, browser type, and regional settings.

• Analytics cookies: These cookies allow the website owner to track and analyze user behavior on the websites to which they are linked. The information collected through these cookies is used to make improvements based on the analysis of user data.

• Advertising cookies: These cookies allow for the most effective management of advertising spaces that NATANA may have included on a website. These cookies store information about user behavior obtained through continuous observation of your browsing habits, allowing for the development of a specific profile to display advertising based on that profile.

For user convenience, NATANA offers the option to accept or reject cookies from the cookie settings panel on our website. Users can also view who uses the information received from cookies in the NATANA cookie settings panel.

It should be noted that NATANA is not responsible for the content or accuracy of the privacy policies of the third parties mentioned in this Cookie Policy.

You can uninstall and disable cookies from your device by adjusting the settings to accept or reject the permissions you wish. However, if you configure your device to reject all cookies , or specifically Natana's cookies , you may not be able to access some services and your experience in this environment may be less satisfactory.

In the following section we proceed to detail the use of cookies made by this website in order to inform you as accurately as possible about the cookies used in this environment.

The following are included as Cookies, tags or other similar devices used by this website, along with information about their purpose, duration and management (indicating whether it is first-party or third-party) for each of them.

Please note that this information will be updated as the services offered on this website change, which may include new cookies or disable some of the current ones.

Cookies - User Identification

Purpose: These are used to identify the user and verify their identity. They also contain specifications and technical data about the user session, such as session timeout data, IDs, etc.
Duration: the session
Management: Natana

Cookies - Session identification

Objective: Common to all web applications, they serve to identify user requests within the session. They identify the user's HTTP session.
Duration: the session
Management: Natana

Cookies – Browsing status

Objective: to identify the user's navigation state (login, first page, etc.)
Duration: the session
Management: Natana

Cookies – User Selections

Purpose: They store the session values ​​selected by the user: store, language, currency, products, etc...
Duration: temporary/persistent
Management: Natana

Cookies – Favorites and recent selections

Objective: They allow the user to remember their favorite selections or recent selections on subsequent visits to the website.
Duration: temporary/persistent
Management: Natana

Cookies – Shopping Cart

Purpose: They store information about the user's shopping cart, as well as the user data associated with the cart.
Duration: temporary/persistent
Management: Natana

Cookies - Protocols

Objective: They allow managing changes between secure (https) and non-secure (http) domains (protocols).
Duration: the session
Management: Natana

Cookies – Google Anaytics (__utm,…)

Purpose: These cookies allow us to track website usage using Google Analytics, a service provided by Google to obtain information about user access to websites. This data is then used for further analysis. For example, we analyze the number of times a user visits the website, the duration of each visit, the source of the website (search engine), and the link used to access it. The information generated by the cookie regarding website usage is transmitted directly to and stored by Google Inc. (a company based in the USA). Google Inc. sets these cookies, and therefore we refer you to the Google Analytics privacy page to review their characteristics and information on how to disable them (please note that we are not responsible for the content or accuracy of third-party websites).
Duration: temporary/persistent
Management: by third parties

NATANA may modify the information contained in this Cookie Policy as it deems appropriate. If this occurs, users will be notified when the change is significant, allowing them to review the changes and act according to their individual preferences, including unsubscribing from certain services or features. In any case, NATANA suggests that you review this Cookie Policy periodically in case of minor changes or the introduction of interactive improvements.